Luxe Lust ships all packages via USPS priority 2-3 day shipping.
Once placing your order, please allow 24-48 hours for processing.
We ship packages out on Mondays, Wednesdays, and Saturdays.
Once your order has shipped, please allow 24 hours for your package to show movement.
Items are eligible for EXCHANGE ONLY.
Exchanges must be made within 14 days of the expected delivery date of package.
** LOCAL ( Charlotte NC) purchases have 7 Days to exchange items.
Items can either be exchanged for store credit, or another item. Store credit never expires. NO REFUNDS.
All sale items, accessories, shapewear, bodysuits, swimwear, and white clothing are final sale.
To return and item, please ship it back to the address on your packing slip. Please include your name, email address, and order number in the package.
Returned items, should be in new, saleable condition. If the items have any sign of wear (Stains, odor, perfume smell,etc.) the item(s) will be returned to customer, at customer's expense.
You have 14 days from the date you received your order to return your items. You can send your items to the return address on your packing slip. If you are unsure of our address, please fill out the contact us form, for the correct address. USPS is the most affordable method for shipping your return. Remember to keep record of your tracking number. Once your item is received, please allow 24-48 hours for your return to be processed. We will send your exchanged item or email you a gift certificate code that can be used on the site.