Please ensure, you enter the correct address. Should your address appear to be unverifiable,your order could be delayed. Be sure to include apartment or suite numbers and always make sure you are using the correct city and zip code.    

 Shipping to an Alternate Address

Luxe Lust Boutique cares about our customers' personal information. Luxe Lust Boutique does not allow shipping to an address that is different than your credit card billing address.  Any attempt to use a different address (such as work/friends house) will result in a pending authorization. This pending authorization will automatically be refunded within 3 to 5 business days and your order will not be processed. 

 

Upon receipt, please inspect your order immediately. If you believe you have received DEFECTIVE merchandise, you must contact us within 3 days at sales@shopluxelust.com so we can address and rectify your concern. We cannot make exceptions once you have had the merchandise in your care for a longer period, also if the garment(s) have been washed, worn, or altered in any way. We inspect and photograph every single item, once we receive, and again before we ship it out to our customers.

Refused Packages

If your package is refused, or sent back to us from USPS, we will reship, at the cost of the customer. We do not allow refunds. 

 Lost Packages 

Luxe Lust Boutique is not responsible for packages that are marked DELIVERED, by USPS. We are also not liable for packages that are lost in transit due to USPS error.